ALL orders ship within 2 business days and with our central US location in Memphis, most orders arrive in 3 days or less! We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
You may return new, unopened, unused items with all original accessories and packaging (such as straps and dust bags) in 30 days of delivery for a full refund for all regular priced items. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). All sales/discounted items can be returned in new, unopened, unused condition including all original accessories (such as straps and dust bags) for a full refund within 15 days of delivery date for a full refund. Some clearance items may be final sale. When that is the case, this will be noted within the product description.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund much more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.